FAQs

• What are we selling?

  • This website offers a range of apparel, including T-shirts and sweatshirts, all of which speak to the power of the written word.

  • This website also offers a range of services for writers and readers, including workshops and memberships.

• Where do we ship and what currency do we accept?

  • We ship around the world and shipping is always free.

  • All prices listed are in USD.

• What forms of payment do you accept?

  • All major credit cards are accepted.

• How do I return an item if it arrives damaged?

  • Contact us at wileycashauthor@gmail.com and attach a photo of the damaged item.

  • A refund will be issued if the damage is deemed our responsibility or the responsibility of the printer or shipper.

• Are refunds available for workshops or memberships?

  • Refunds are available for workshops up until the date the work shop is set to begin.

  • There are no refunds for memberships, but memberships can be cancelled at any time by accessing the member’s account.

• What is your website’s level of security? What is your privacy policy?

  • All transactions on this website are secure and conform to Payment Card Industry Data Security Standards.

  • Customer information, including identity, emails, mailing addresses, and financial information, will never be shared or sold.

• How can you be contacted with questions or complaints concerning your merchandise or other offerings?

  • Please contact us at wileycashauthor@gmail.com.